Privacy Policy

Information We Collect

We may collect account identifiers, usage analytics, and content you generate (e.g., prompts, images, videos) to provide and improve the service.

How We Use Information

• To operate, maintain, and improve features and performance.
• To prevent misuse, ensure safety, and comply with legal requirements.
• To provide support and communicate service updates.

Sharing and Third Parties

We do not sell personal information. Limited sharing may occur with service providers (e.g., hosting, analytics) under confidentiality obligations and only for service delivery.

Children’s Privacy

Creano is not directed to children under the age where parental consent is required by local law. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete such information promptly.

Deleting Your Account

You may request account deletion through the in‑app support channel. Once processed, your account will be deactivated and personal information associated with your account will be deleted or anonymized, subject to data retention obligations required by law or for security purposes.

Data Retention

We retain information for as long as necessary to provide the service and for legitimate business or legal purposes. Generated content may be stored to improve reliability and troubleshooting.

Security

We implement reasonable safeguards to protect information. However, no method is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have questions or requests regarding this policy, please reach us via the in‑app support channel.